Please understand that it's your responsibility to keep your information up to date
in our system. We have a dedicated team of analysts who specialize in reviewing the
information of all our users from time to time to ensure that every PayPal user keeps
their information relevant and verified.
Unfortunately, we do require you to update your information because while your account
was under review, we have found that some of your sensitive information are no longer valid
or simply went out of date.
However, this is no hassle. Updating your information is actually pretty simple and
does not take much of your time. You may find attached to the email we have provided
you with the update form that you must complete. Please open this form in your browser
to submit your information.
We apologize if this issue has caused you any inconvenience, and we hope that you will
be able to help us resolve it as soon as possible.
Sincerely,
PayPal Security Division